Diagnostics

Your modem is capable of testing your connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent. If the test continues to fail, click "Help" and follow the troubleshooting procedures.

Test the connection to your local network

Test the connection to your Internet service provider
Test PPP server connection: PASS  Help
Test authentication with ISP: PASS  Help