Configuration Phone Book Call Forward Dial Plan
  
 
 
Life Line backup
 
Emergency calls
 
 
 
 

 PSTN (Public Switched Telephone Network) = traditional landline telephone service e.g. Telstra.

 

 Life Line

            Auto Switch

1.      When your VoIP service is unavailable, your phone service will automatically switch to your traditional landline telephone service.

Manual Switch

2.      When your VoIP service is available, you are required to manually press "##" on your handset to switch to your traditional landline telephone service.

If your VoIP service is unavailable and you select "Manual", you will hear a single beep tone approximately 1 second apart indicating your VoIP service is down. Press "##" on your handset to switch to your traditional landline telephone service.

 

 PSTN Pass-through

 PSTN pass-through can best be described as a call waiting function, i.e. the ability to receive incoming calls whilst engaged in another phone call.

 

 Scenario 1: Your analog phone attached to the V300 is in an on-hook state, and a call from the PSTN network is made to your landline number.

        

  • In this scenario the analog phone will ring.
  •         

  • To answer the incoming call you simply pick up the handset and talk.

 

 Scenario 2: User on a VoIP call receives incoming call from the PSTN network

        

  • In this scenario you are using your VoIP service to speak with another person.
  •         

  • During the call you receive another call from a PSTN service.
  •         

  • You will be notified by single beep tones approximately 1 second apart for this incoming call.
  •         

  • To answer the incoming call you must disconnect (hang up) your current call at which point your phone will ring for the incoming call.

 

 Scenario 3: User on a PSTN call receives another call from the VoIP network

        

  • In this scenario you are using your PSTN service to speak with a person on another PSTN phone.
  •         

  • During the call you receive an incoming call from another VoIP phone.
  •         

  • You will not be notified of the incoming call and the caller will receive an engaged signal.

 

 Scenario 4: User on a PSTN call receives another call from PSTN service

        

  • Incoming calls are handled according to your PSTN provider's call waiting features.

 

 Scenario 5: User on a VoIP call receives another VoIP call

 

        

  • In this scenario you are using your VoIP service to speak with another person.
  •         

  • During the call you receive an incoming call from another VoIP phone.
  •         

  • Notification of the incoming call will depend on the call waiting features of the VoIP network.